by Phil Harvey | Apr 4, 2019 | Evaluating Franchises
How to Validate Franchise System PerformanceSynopsis: To make an informed franchise purchasing decision, and protect your interests, you need to “validate” all claims. This article provides the “what”, “why”, “who” and...
by Phil Harvey | Jan 19, 2019 | Evaluating Franchises
Successful entrepreneurs are self-starters, problem solvers, know the importance of strong teams (staff, professionals, suppliers, consultants, mentors, etc.), are self-aware and committed to continuous learning. Enabling entrepreneurs seeking to build...
by Phil Harvey | Jan 17, 2019 | Franchise Ownership
Deciding Whether To Go It Alone (Independent) or Join a Team (Franchise). So you’ve decided to start or acquire a business. Congratulations on taking the entrepreneurial leap of faith. The journey will change you for the better, regardless of outcome. Along the...
by Phil Harvey | Jan 15, 2019 | Franchise Ownership
You can have ample funds, a quality product/service, great people, excellent location and so on. But the absence of a fully engaged owner leaves a business vulnerable in many ways. Having an effectively engaged owner, or a talented leader empowered to fully act on...
by Phil Harvey | Jan 4, 2019 | Franchise Ownership
“Customer Experience” (a.k.a. CX) is an evolving discipline that’s being embraced by nearly every industry, from the board room to the front-line. Large organizations have dedicated CX leadership roles and are prominently highlighting CX initiatives in their business...
