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State of Franchising 2019
The IFA’s published “outlook” for 2018 called for the addition of nearly 14,000 new franchises. In the near future, we’ll learn the actuals and get a glimpse of their 2019 “outlook”. Over the past 60 days, I’ve reviewed franchise documentation for 150...
“Action” — the Key Driver of Success
Being around “big idea” people can be inspiring. They see life through the lens of “opportunity”. Their big ideas may be the stuff of genius, however unleashing the potential of any big idea requires people capable of bringing them to life by taking “action”.Take a...
Working Moms Are Amazing Leaders
Spending any amount of quality time with my wife, parents, aunts, sisters, cousins and friends, all of whom understand motherhood far better than I ever will, is a "loving" reminder why motherhood is the most important role in society... period. And being a...
Words People Never Want to Hear and How to Minimize Their Impact
“We appreciate your contributions, however your position has been eliminated”Receiving this news, particularly when it comes as a surprise, can be devastating. The ranks of those who've felt the pain of forced "change" (translation: job-loss due to...
Discovery Day: Make The Most of It
Synopsis: The final step in investigating a franchise system is to attend their Discovery Day (DD). It’s a valuable, make-or-break experience. To make the most of it, prepare well, consider it a final interview, dress for success, put any open questions...
I Like It! How Do I Know It’s Real?
How to Validate Franchise System PerformanceSynopsis: To make an informed franchise purchasing decision, and protect your interests, you need to “validate” all claims. This article provides the "what", "why", "who" and "how" to validate. In brief, be prepared,...
The “DNA” of Successful Franchise Systems
Successful entrepreneurs are self-starters, problem solvers, know the importance of strong teams (staff, professionals, suppliers, consultants, mentors, etc.), are self-aware and committed to continuous learning. Enabling entrepreneurs seeking to...
To Go “Independent” or “Franchise”
Deciding Whether To Go It Alone (Independent) or Join a Team (Franchise). So you've decided to start or acquire a business. Congratulations on taking the entrepreneurial leap of faith. The journey will change you for the better, regardless of outcome....
Key Ingredient in Small Business Success: Effectively Engaged Owners
You can have ample funds, a quality product/service, great people, excellent location and so on. But the absence of a fully engaged owner leaves a business vulnerable in many ways. Having an effectively engaged owner, or a talented leader empowered to...
Want to Keep and Grow Your Small Business? Embrace “CX”
“Customer Experience” (a.k.a. CX) is an evolving discipline that’s being embraced by nearly every industry, from the board room to the front-line. Large organizations have dedicated CX leadership roles and are prominently highlighting CX initiatives in...
